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Technical Surfaces is proud to have been awarded the ISO 9001:2008 accreditation, in recognition of their continued commitment to exceptional quality management and customer satisfaction.
As the UK’s leading synthetic sports surface maintenance provider, Technical Surfaces strive to ensure that their customers receive a consistently high standard of quality and care, and in order to achieve this, their own codes of practice and management systems must be subjected to the highest scrutiny.
"We have always been committed to providing the highest quality of service and care, and are confident in our reputation for ‘Maintaining Standards’ as the UK’s leading synthetic sports surface maintenance company”, commented the company’s Quality Manager, Mandy Hutchinson, who has successfully guided Technical Surfaces through the ISO accreditation process. “Now we have been awarded the ISO 9001 this has been endorsed by outside experts, who are used to judging service on a daily basis in a wide variety of trades and industries”.
The Company’s commitment to researching and developing new and improved maintenance practices has been well documented, with academic studies undertaken in collaboration with Cranfield and Loughborough Universities to examine the effects and importance of synthetic pitch maintenance.
Furthermore, Technical Surfaces’ reputation for investing in state-of-the-art machinery has enabled many of their clients to benefit not only from their services and the equipment that they can supply to them, but also from their unrivalled expertise in the best practice of synthetic pitch maintenance.
ISO (International Organisation for Standardisation) is the world's largest developer of standards, and the ISO 9001 Certification champions a ‘common sense’ approach to business strategy. By conforming to an internationally recognised quality management system (QMS), accredited companies ensure that they implement clear and concise working practices to improve their service and productivity levels, increase overall customer satisfaction and give them a competitive edge in their chosen field.
Indeed, with only around 3% of UK businesses holding this certificate, the ISO 9001 has served to strengthen Technical Surfaces’ position at the forefront of quality service and customer care within the synthetic sports surface industry.
For more information on Technical Surfaces, call 08702 400 700 or visit www.technicalsurfaces.co.uk
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